Terms of Service

Effective Date: January 15, 2026
Last Updated: January 15, 2026

Welcome to Live Oak Commercial Cleaning Solutions (“Company”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website (https://www.liveoakcommercialcleaning.com/) and the commercial cleaning services we provide throughout North Metro Atlanta, Georgia. By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our website or hiring our services, you accept and agree to comply with these Terms of Service, as well as all applicable laws and regulations. If you do not agree with any part of these Terms, please do not access the site or use our services.

2. About Live Oak Commercial Cleaning Solutions

Live Oak Commercial Cleaning Solutions provides professional commercial cleaning, janitorial services, and light maintenance solutions to businesses in North Metro Atlanta, including Alpharetta, Cumming, Norcross, Roswell, Duluth, Johns Creek, and surrounding areas. Our services include routine cleaning, post-renovation cleaning, quarterly deep cleaning, hard surface floor care, carpet cleaning, window washing, pressure washing, and light maintenance tasks.

We are fully insured and committed to delivering reliable, high-quality service with flexible scheduling and professional ACH billing.

3. Use of Website

You may only use this website for lawful purposes. You agree not to disrupt or interfere with the website’s operation or access content unlawfully. We reserve the right to revise, suspend, or discontinue the website at any time.

4. Services & Agreements

All cleaning services are provided under a separate service agreement that you and Live Oak Commercial Cleaning Solutions sign electronically or in writing before services begin. Each service agreement will specify:

Scope and type of services (e.g., routine cleaning, deep cleaning, specialized floor care)
Cleaning schedule and duration
Locations where services will be provided
Pricing, payment terms, and billing procedures
Cancellation and rescheduling policies
Limitations of liability

The service agreement governs the specifics of your engagement with us and supersedes any general information on the website.

5. Pricing and Payment

Service pricing is based on the customized quote provided to you. We accept multiple forms of payment including credit card, debit card, ACH, and other agreed methods. Payments must be made according to the terms in your service agreement. Late payments may result in suspension of service or additional fees.

6. Cancellation & Rescheduling

Cancellation and rescheduling terms are outlined in your signed service agreement. In most cases, advance notice is required to avoid cancellation fees; the specific notice period will be detailed in your contract.

7. Access & Client Portals

If you are provided access to a client portal (e.g., scheduling or billing system), those credentials are for your exclusive use and must be kept confidential. Use of the portal is also subject to additional user agreements and privacy guidelines.

8. Insurance & Liability

We maintain commercial liability insurance coverage for our services. To the fullest extent allowed by law, our liability for any claims related to services rendered is limited to the amount you paid for the specific service giving rise to the claim. Clients agree to disclose known hazards at their locations and ensure safe access for our staff.

9. Intellectual Property

All content on this website — including text, images, logos, and design — is owned by Live Oak Commercial Cleaning Solutions or its licensors. You may not reproduce, distribute, or use this content without written permission.

10. Disclaimer of Warranties

Our website and services are provided “as is” without any explicit or implied warranties, including but not limited to fitness for a particular purpose, accuracy of information, or non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, Live Oak Commercial Cleaning Solutions is not responsible for any indirect, incidental, special, or consequential damages arising from your use of the website or our services.

12. Governing Law & Dispute Resolution

These Terms are governed by Georgia state law without regard to conflict of laws principles. Any dispute arising under these Terms or related to services provided will be resolved in the courts located in Georgia.

13. Changes to Terms

We may update these Terms at any time. When changes are made, a new “Last Updated” date will be posted. Continued use of the website or services after any changes indicates your acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms of Service, please contact:

Live Oak Commercial Cleaning Solutions
Phone: 770-404-0538

Email: info@liveoakcleaningsolutions.com

Service Area: Alpharetta, Cumming, Norcross, Roswell, Duluth, Johns Creek, Milton, Dawsonville, Dacula, Gainesville, Sandy Springs, GA
Website: https://www.liveoakcommercialcleaning.com/